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By accessing the French Paradox Web site, you agree to these terms and conditions.
Order acceptance
All goods are offered subject to availability and remain the property of The French Paradox until paid for in full. In the unlikely event that:
- we have run out of an item on your order
- we are unable to obtain authorisation for your payment
-a pricing or product description error has been identified
we will contact you to agree on a replacement.
Prices
All items prices are per unit unless stated otherwise. They are quoted in �uro, VAT included.
Delivery
Orders will be delivered to the address indicated by the customer. They will be forwarded to the addressee via our appointed carrier.
The customer is advised to check the state of the packaging, as well as the contents at the time of delivery, and to check that quantities and items tally with the information on the order form. The signature on the delivery receipt will be equivalent to acceptance by the customer.
A �12 delivery charge applies for orders of less than 12 bottles. Free delivery for orders of 12 bottles or more.
Lead time for delivery (week days): Dublin area 48h, ROI: 96h.
Return/ Refund
We hope you will be totally satisfied with any purchase made with the French Paradox.
In the unlikely event that a wine is corked or below standard, you are required to :
- notify us as soon as possible
- keep an uncorked bottle or send us back as quickly as possible the opened bottle
Postage and return costs will be reimbursed by the French Paradox, except if it is not established that the goods have been damaged, faulty or incorrectly delivered under The French Paradox responsibility.
Claims
Any dispute or claims that arise from using this Web site must be made and settled under Irish law.
Minors
Web Visitors under the age of 18 should not register with this website or submit any information to The French Paradox.
Alcohol abuse
Wine contains alcohol, and alcohol abuse is dangerous to your health. You are advised to always consume in moderation.
Privacy Policy
- Introduction
We at Chapeau Wines Ltd, trading as The French Paradox are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us.
We respect your right to privacy and comply with our obligations under the Data Protection Acts 1988 and 2002. The purpose of this Website Privacy Policy is to outline how we deal with any personal data you provide to us while visiting this website.
If, for any reason, you are not happy with this Website Privacy Policy you should not use this website.
By visiting this website, you are accepting the terms of this Website Privacy Policy. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites.
Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home. In general, you can visit The French Paradox Web pages without telling us who you are or revealing any Personal Information about yourself.
- Cookies
A cookie is a data file that certain Web sites write to your computer's hard drive when you visit such sites. A cookie file can contain information, such as a user identification code, that the site uses to track the pages you have visited. Thefrenchparadox.com uses cookies to track user traffic patterns throughout the Thefrenchparadox.com Web site and to remember your passwords and video plug-in preferences so that you don't have to reset them each time you visit the Web site. We use this data on an anonymous basis and we do not correlate this information with personal data of any user. Business partners of Thefrenchparadox.com and vendors providing hosting and other services for Thefrenchparadox.com, as well as advertisers who contract directly with a third-party service to serve their advertisements, may set their own cookies which may collect similar anonymous information.
Most Web site browsers automatically accept cookies, but you can usually change your browser settings to display a warning before accepting a cookie, or to refuse all cookies. However, if you choose to disable the receipt of cookies from our Web site, you may not be able to use certain features of the site.
- Third Party Services
Third parties provide certain services available on thefrenchparadox.com on The French Paradox' behalf. Thefrenchparadox.com does not intend to transfer Personal Information without your consent to third parties who are not bound to act on The French Paradox' behalf unless such transfer is legally required. Similarly, it is against The French Paradox' policy to sell Personal Information collected online without consent.
- E-mail alerts, notices and newsletters
The French Paradox offers the opportunity for you to receive an e-mail newsletter or other notifications in relation to products being advertised on the French Paradox website or new services being offered. You can at any time choose to stop receiving e-mail alerts or newsletters by following the instructions on the e-newsletter or by e-mailing wineshop@thefrenchparadox.com
- Changes to the Website Privacy Policy
Any changes to this Website Privacy Policy will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use Personal Data in a manner significantly different from that stated in this Website Privacy Policy, or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in the new manner.
- Commitment
We are committed to privacy and support current industry initiatives to preserve individual privacy rights on the Internet.
If you have any comments or questions regarding our Online Privacy Policy, please contact us at privacy@thefrenchparadox.com. While we cannot guarantee privacy perfection, we will address any issue to the best of our abilities as soon as possible.
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